FAQs
You can place an order directly through our website by adding your selected items to the cart and completing the checkout process.
We accept payments through bank transfer, virtual account, and other payment methods available at checkout.
Yes. Exchanges are accepted within 3 days of receiving your order only if the product is defective or incorrect.
- You must provide an unboxing video as proof.
- The item must be unworn, unwashed, and returned in original condition and packaging.
- Items that are damaged due to being tried on improperly or not in original condition may be rejected.
Contact us via WhatsApp and provide:
- Order number
- Unboxing video
- Photos of the issue
- Our team will assist you further.
Refunds are available only if an exchange cannot be fulfilled due to unavailable stock.
You can reach us through our official WhatsApp on the contact page.
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